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EMERGENCIES

Ambulance, Police & Fire Emergency Services

Visit your
Local Emergency
Department

IMMEDIATE CRISIS

MACKAY Division of MENTAL HEALTH & AODS

24 hour, Free service for Adults & Youth

  • 1300 MH CALL (1300 642 255)

LIFELINE Crisis Line

Free 24 hour phone crisis counselling. Online chat crisis counselling every night

SUICIDE CALL BACK Service

24 hour phone and online chat counselling service available for those at risk of suicide, carers and bereaved

KIDS Help Line

24 hour crisis line. Online information for kids and parents

MENSLINE

24 hour phone and online chat counselling

DV CONNECT

24 hour crisis line providing free counselling and practical assistance – to women and their children experiencing Domestic and Family Violence Queensland’s 24/7 Domestic Violence Crisis line – for information, support, education and resources about domestic and family violence

Your Local GP (Doctor)

Click here of the list of local Mental Health Bulk Billing GPs. 24 hour phone and online chat counselling

RESOURCES, TELEPHONE COUNSELLING, FACE-TO-FACE COUNSELLING, REFERRAL SERVICES

HEADSPACE Mackay

Youth Mental Health Foundation 12 to 25yrs

YIRS One Stop Youth Shop Inc.

Free support & advisory service for 12 – 25 year olds

NQ Connect

24 hour, NQ Connect is a free counselling and support service for people in northern Queensland who are feeling the pressures of everyday life. NQ Connect offers phone and online counselling. You can speak to a counsellor, read mental health and wellbeing resources, join their online discussion forum, and search for a local health service provider. Call the helpline at any time to speak to a counsellor. 

VVCS

24 hour, Veterans & Veterans Families Counselling Service

PARENTLINE QLD & NT

8am to 10pm phone counselling

PRIVATE Psychologists & Counsellors

CHURCH Pastors, Priests & Ministers

SUICIDE CALL BACK Service

24 hour phone and online chat service available for those at risk of suicide, carers and bereaved

ANGLICARE

Face to face to counselling

FAMILY Drug Support

24 hour phone. Family Drug Support aims to assist families deal with drug issues.

CENTACARE

DOMESTIC Violence Resource Service Mackay

Provides a range of free services for Women & Children who have experienced Domestic & Family Violence. After hours call 1800 811 811

ADIS Alcohol & Drug Information Service

24 hour helpline

  • 1800 177 833

ATSICHS Aboriginal Torres Strait Islander Community Health Service

Aboriginal and Torres Strait Islander Community Health Service Ltd (ATSICHS Mackay) Is a holistic Health service, located in Mackay, Queensland

ATSICHS Social & Emotional Wellbeing Unit, Regional Tackling Smoking Team, Healthy Lifestyle team

Aboriginal and Torres Strait Islander Community Health Service Ltd (ATSICHS Mackay) Is a holistic Health service, located in Mackay, Queensland

GAMBLING Helpline

24 hour, Gambling Help service is a free and confidential offering phone and online counselling and support

QLIFE Gay & Lesbian / LGBTQI Counselling

Phone support for the LGBTQI community, 3pm to midnight every day. Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI).

SEXUAL Assault Helpline

Offers telephone support and counselling to anyone – women, men and young people – who has been sexually assaulted or abused.

LIFELINE Mackay-Whitsundays

Face-to-face counselling service

LIFELINE Financial First Aid Telephone Counselling

RELATIONSHIPS Australia

Offers family dispute resolution (mediation) and a range of family and community support and education programs.

MACKAY WOMEN'S SERVICES

Offers women’s counselling, emergency relief, parenting help. Classes, social groups, and workshops for women’s health and emotional well being.

SERVICES FOR BEREAVED BY SUICIDE

STANDBY Support After Suicide

24 hour. StandBy community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you and offer support up to 12 months from a loss.

SUICIDE CALL BACK Service

24 hour phone and online chat service available for those bereaved by suicide

CARER SUPPORT SERVICES FOR MENTAL HEALTH

COMMONWEALTH Respite & Carelink

24 hour. Respite and referral

  • 1800 052 222

SELECTABILITY​

Specialist Mental Wellbeing Practice  – Wellways Program, Carer Education and Counselling

LOCAL SUPPORT GROUPS - MACKAY/WHITSUNDAYS

SUPPORT AFTER SUICIDE

Whitsundays Support Group (a branch of SOSBSA Survivors of Suicide Breavement Support Association) Regular meetings held 

ONLINE RESOURCES

SUICIDE Call Back Service

SANE Australia

LIFELINE

BLACK Dog Institute

AUSTRALIAN Indigenous Health Infonet

BEYOND Blue

QUEENSLAND HEALTH Mental Health

Phone Apps

TUF Minds Life Rescue

An app to guide you when the risk of suicide is present. Help for yourself or to understand the steps you can take to provide support

Download your copy of this Suicide
Prevention Resource List - PHONE FRIENDLY -

DOWNLOAD HERE