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EMERGENCIES

Ambulance, Police & Fire Emergency Services
  • Call
Visit your Local
Emergency Department

IMMEDIATE CRISIS

Mackay Division of
Mental Health & AODS

24/7 FREE service for adults and youth

LIFELINE Crisis Line

24/7 FREE phone crisis counselling. Online chat crisis counselling is available every night.

Suicide Call Back Service

24/7 FREE phone and online chat counselling service available for those at risk of suicide, carers and bereaved.

Kids Help Line

24/7 FREE crisis line. Online information for kids and parents.

Mensline

24/7 FREE phone and online chat counselling service.

DV Connect

24/7 FREE crisis line providing free counselling and practical assistance to women and their children experiencing Domestic and Family Violence.

Open Arms

24/7 FREE phone and online chat counselling service.

Your local doctor (GP)

Click to find mental health bulk billing doctors

Phone Counselling

Suicide Call Back Service

24/7 FREE phone and online chat counselling service available for those at risk of suicide, carers and bereaved.

PANDA - Perinatal Anxiety
and Depression

FREE phone counselling for perinatal anxiety and depression, Monday to Friday 9am to 7.30pm. Visit their website to find a a range of programs to support women, men and their families and to raise awareness in the community.

Open Arms

24/7 FREE Veterans & Veterans Families Counselling Service

Family Drug Support

24 /7 Phone counselling. Family Drug Support aims to assist families dealing with drug issues.

Parentline QLD & NT

FREE phone counselling from 8am to 10pm every day

ADIS Alcohol &
Drug Information Service

24 /7 FREE helpline

Gambling Helpline

24/7 FREE confidential gambling help service offering phone and online counselling support.

QLIFE Gay & Lesbian / LGBTQI Counselling

FREE phone support for the LGBTQI community, 3pm to midnight every day. Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex.

Sexual Assault Helpline

Phone support and counselling to anyone – women, men and young people – who have been sexually assaulted or abused.

National Debt Helpline

FREE Trained financial counsellors will assess your situation over the phone and provide you with free advice to help. If your matter is more complex, they can refer you to your closest face-to-face financial counselling service. Open Monday to Friday 9.30am to 4.30pm.

Standby Support After Suicide

24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.

FACE-TO-FACE COUNSELLING

Anglicare

Face-to-face counselling

Selectablity

FREE specialist mental wellbeing practice – Wellways program, carer education and counselling.

Headspace Mackay

FREE youth mental health services for 12 to 25 years.

Lifeline Mackay-Whitsunday

Face-to-face counselling service.

Centacare

Individual and family counselling

Domestic Violence Resource Service

FREE range of services for women and children who have experienced domestic and family violence.

ATSICHS Aboriginal Torres Strait Islander Community Health Service

A holistic health service for Aboriginal and Torres Strait Islanders.

ATSICHS Social & Emotional Wellbeing Unit, Regional Tackling Smoking Team, Healthy Lifestyle team

A holistic health service for Aboriginal and Torres Strait Islanders.

Relationships Australia

Family dispute resolution (mediation) and a range of family and community support and education programs.

Mackay Women’s Services

Counselling, emergency relief and parenting help for women. Classes, social groups, and workshops for women’s health and emotional wellbeing.

Standby Support After Suicide

24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.

National Debt Helpline

FREE Trained financial counsellors will assess your situation over the phone and provide you with free advice to help. If your matter is more complex, they can refer you to your closest face-to-face financial counselling service. Open Monday to Friday 9.30am to 4.30pm.

Private Psychologists and Counsellors

Church Pastors, Priests
and Ministers

Youth Services

Headspace Mackay

FREE youth mental health services for 12 to 25 years.

Mackay Division of Mental Health & AODS

24/7 FREE service for adults and youth

YIRS One Stop Youth Shop Inc.

FREE support and advisory service for 12 to 25 year olds.

Kids Help Line

24/7 FREE crisis line. Online information for kids and parents available

Indigenous Services

ATSICHS Aboriginal Torres Strait Islander Community Health Service

A holistic health service for Aboriginal and Torres Strait Islanders.

ATSICHS Social & Emotional Wellbeing Unit, Regional Tackling Smoking Team, Healthy Lifestyle team

A holistic health service for Aboriginal and Torres Strait Islanders.

Referral Services

YIRS One Stop Youth Shop Inc.

FREE support & advisory service for 12 to 25 year olds.

QLIFE Gay & Lesbian / LGBTQI Counselling

FREE phone support for the LGBTQI community, 3pm to midnight every day. Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex.

Commonwealth Respite and Carelink

24/7 Respite and referral

Bereaved by Suicide Services

Standby Support After Suicide

24/7 FREE community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and wellbeing of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you.

Suicide Call Back Service

24/7 FREE phone and online chat counselling service available for those at risk of suicide, carers and bereaved.

Local Support Groups

Support After Suicide - Whitsundays

Whitsundays support group hold regular meeting. This group is a branch of SOSBSA Survivors of Suicide Bereavement Support Association.

Carer Support Services

Commonwealth Respite and Carelink

24/7 Respite and referral

Selectablity

FREE specialist mental wellbeing practice – Wellways program, carer education and counselling.

Suicide Prevention Training

Grapevine Group

FREE LivingWorks 3-hour safeTALK alertness training.

Run for MI Life

FREE LivingWorks Asist 2-day intervention training.

LivingWorks Australia

Online suicide prevention training.

Online Services

Suicide Call Back Service

SANE Australia

Lifeline

Black Dog Institute

Australian Indigenous Health Infonet

Beyond Blue

Queensland Health Mental Health

Mental Health Phone Apps

TUF Minds Life Rescue

This app to guide you when the risk of suicide is present. Help for yourself or to understand the steps you can take to provide support.

Isaac Community Connect App

This app provides everything Clermont, Coppabella, Dysart, Glenden, Middlemount, Moranbah and Nebo has to offer in the palm of your hand. It includes details about medical services, after hours medical services, unique experiences, community events, facilities and services, local businesses, accommodation and more.

Download your copy of this Suicide
Prevention Resource List - PHONE FRIENDLY -

DOWNLOAD HERE