EMERGENCIES

Ambulance, Police & Fire Emergency Services
Call 000
Visit your Local Emergency Department

Immediate crisis

MACKAY Division of MENTAL HEALTH & AODS
24 hour, Free service for Adults & Youth
1300 MH CALL (1300 642 255)
LIFELINE Crisis Line
Free 24 hour phone crisis counselling Online chat crisis counselling every night
13 11 44
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SUICIDE CALL BACK Service
24 hour phone and online chat counselling service available for those at risk of suicide, carers and bereaved
1300 659 467
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KIDS Help Line
24 hour crisis line, Online information for kids and parents
1800 551 800
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MENSLINE
24 hour phone and online chat counselling
1300 789 978
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DV CONNECT
24 hour crisis line providing free counselling and practical assistance - to women and their children experiencing Domestic and Family Violence Queensland's 24/7 Domestic Violence Crisis line - for information, support, education and resources about domestic and family violence
1800 811 811
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Your Local GP (Doctor)
Click here of the list of local Mental Health Bulk Billing GPs.
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Resources, telephone counselling, face-to-face counselling, referral services

HEADSPACE Mackay
Youth Mental Health Foundation 12 to 25yrs
07 4898 2200
123 Victoria Street, Suncorp Building, Level 2, Mackay, Queensland 4740
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YIRS One Stop Youth Shop Inc.
Free support & advisory service for 12 - 25 year olds
07 4957 7949
72 Victoria Street Mackay QLD 4740
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NQ Connect
NQ Connect is a free counselling and support service for people in northern Queensland who are feeling the pressures of everyday life. NQ Connect offers phone and online counselling. You can speak to a counsellor, read mental health and wellbeing resources, join their online discussion forum, and search for a local health service provider. Call the helpline at any time to speak to a counsellor. Phone and online counselling is available 24 hours a day, seven days a week.
1300 059 625
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VVCS
24 hour, Veterans & Veterans Families Counselling Service
1800 011 046
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PARENTLINE QLD & NT
8am to 10pm phone counselling
1300 301 300
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PRIVATE Psychologists & Counsellors
CHURCH Pastors, Priests & Ministers
SUICIDE CALL BACK Service
24 hour phone and online chat service available for those at risk of suicide, carers and bereaved
1300 659 467
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ANGLICARE
Face to face to counselling
07 4953 3444
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FAMILY Drug Support
24 hour phone. Family Drug Support aims to assist families deal with drug issues.
1300 368 186
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CENTACARE
1300 523 985
35 Milton St, Mackay QLD 4740
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DOMESTIC Violence Resource Service
Provides a range of free services for Women & Children who have experienced Domestic & Family Violence. After hours call 1800 811 811
07 4957 3888
418 Shakespeare St, Mackay QLD 4740
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ADIS Alcohol & Drug Information Service
24 hr helpline
1800 177 833
ATSICHS Aboriginal Torres Strait Islander Community Health Service
Aboriginal and Torres Strait Islander Community Health Service Ltd (ATSICHS Mackay) Is a holistic Health service, located in Mackay, Queensland
07 4957 9400
31-33 Victoria Street, Mackay QLD 4740
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ATSICHS Social & Emotional Wellbeing Unit, Regional Tackling Smoking Team, Healthy Lifestyle team
Aboriginal and Torres Strait Islander Community Health Service Ltd (ATSICHS Mackay) Is a holistic Health service, located in Mackay, Queensland
07 4951 0847
31-33 Victoria Street, Mackay QLD 4740
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GAMBLING Helpline
24 hour, Gambling Help service is a free and confidential offering phone and online counselling and support
1800 858 858
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QLIFE Gay & Lesbian / LGBTQI Counselling
Phone support for the LGBTQI community, 3pm to midnight every day. Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI).
1800 184 527
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SEXUAL Assault Helpline
Offers telephone support and counselling to anyone – women, men and young people – who has been sexually assaulted or abused.
1800 010 120
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LIFELINE Mackay-Whitsundays
Face-to-face counselling service
07 4944 2300
287 Shakespeare Street, Mackay QLD 4740
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LIFELINE Financial First Aid Telephone Counselling
1300 370 255
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RELATIONSHIPS Australia
Offers family dispute resolution (mediation) and a range of family and community support and education programs.
1300 364 277
Worley Parsons Centre - 2nd Floor 45 Victoria St Mackay QLD 4740
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MACKAY WOMEN SERVICES
Offers women’s counselling, emergency relief, parenting help. Classes, social groups, and workshops for women's health and emotional well being.
07 4953 1788
418 Shakespeare St, Mackay QLD 4740
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SERVICES FOR BEREAVED BY SUICIDE

STANDBY Support Afer Suicide
StandBy community crisis response to families, friends and associates who have been bereaved through suicide. StandBy respects, understands and supports the health and well-being of people bereaved by suicide. Their service is available for you regardless of where or when your loss occurred. StandBy will travel to you and offer support up to 12 months from a loss
0438 847 154
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SUICIDE CALL BACK Service
24 hour phone and online chat service available for those bereaved by suicide
1300 659 467
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Carer support services for mental health

COMMONWEALTH Respite & Carelink
Respite & referral 24 hr
1800 052 222
CARERS Queensland
Counselling, Support Groups
07 4944 0544
SELECTABILITY
Specialist Mental Well-being Practice Wellways Program, Carer Education / Counselling
07 4951 2973
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Local support groups - mackay/whitsundays

SUPPORT AFTER SUICIDE
Mackay/Whitsundays Support Group (a branch of SOSBSA Survivors of Suicide Breavement Support Association) Regular meetings held
Mackay (Kim) 0430 186 149 / Whitsundays (Renee) 0412 448 805

Online Resources

Suicide Call Back Service
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SANE Australia
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LIFELINE
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Black Dog Institute
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Australian INDIGENOUS Health Infonet
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BEYOND BLUE
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QUEENSLAND HEALTH Mental Health
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Phone Apps

TUF Minds
“TUF Minds - Life Rescue” is an innovative mental well-being and suicide prevention program that is provided as a smartphone app to save lives in every community!
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